Our background is higher education and we bring a lot of experience of working with and within universities. Universities are among the most diverse organisations and creating websites which work well for the wide range of employees a university may have needs a good degree of stakeholder understanding and inclusion.
As with all of our projects, our approach is fundamentally user-centred with a healthy emphasis on creating a strong understanding of web visitors and the broader set of web users within the organisation, from the Marketing department to web editors and academics. Our approach sees us;
- always try to speak in a language that stakeholders will understand with the right degree of involvement and inclusion to make a project work. We know that the ongoing success of a website is usually dependent upon the positivity of members of a team towards it
- always bring the organisation back to the web users to make sure that the final project meets their needs
- look to work in partnership so that a website isn’t simply delivered and left but tended, assessed and improved over the long term