A trip to London’s National Gallery has prompted me to make its user experience the subject of the first post on my new site. I’m referring to the gallery’s bank of computers and screens downstairs providing the ability to explore the gallery, virtually familiarising yourself with artists and examining in great detail any paintings in the gallery you like.
The screens are situated downstairs, just by the cafe (and easily missed if you don’t need a trip to the cloakroom) which means you can browse the entire collection with a hot beverage before you explore the gallery for real. Best of all, once you’ve found the paintings you really want to see, you can add them to a personalised tour and then print the tour out before returning to the real world to explore the gallery with an invigorated interest and background knowledge in the works you’re about to see. The only gap in what is a great user experience is matching your starting point with any of the signs outside the doors of the main rooms but with a little wandering you quickly find your way.